If you work in a business process outsourcing (BPO) industry, chances are that you have to adapt to the business hours of another country. This may leave you working night shifts in a call center more often than not. Working nights can be difficult for BPO employees, but there are ways to make it an enjoyable experience. Here are five tips for working nightshift in the BPO industry and leading a normal life:
1. Don’t forget to eat and drink.
When you are working in the outsourcing industry, it’s easy to forget to pay attention to the essential fuels that your body needs. Carry healthy snacks to work with you during your night shifts at the call center.
2. If you rotate shifts, rotate forward.
In the event that your call center allows you to rotate shifts, always rotate forward. Move from nights to day shift and finally afternoons if at all possible. This will help to keep your body and mind more in synch through the shift change.
3. Plan time to spend with friends and family.
Relationships with others are also an important part of your physical and mental health. You might be missing out on nightlife because of your work schedule, but that does not mean you cannot build and maintain personal relationships. During your time off, you can certainly find time to meet a friend for breakfast or lunch or even take a vacation. If you make a set plan with friends and family, it is easier to make sure that you get enough quality time with them. Planning ahead will also ease your feelings of isolation and give you fun things to look forward to enjoying.
4. Set a sleep schedule and stick to it.
When you are away from your outsourcing job, you need to follow a set schedule just like you would if you were working the day shift. Choose a time of day that you want to sleep and stick to it. If you go right to sleep when you get off, there will still be time to take care of errands during business hours when you wake up. Likewise, if you stay awake when you get off, you can run errands and take care of business before you go to sleep in the afternoon. The important thing is to be consistent. Consistency will help you get a full eight hours of sleep before you return to the call center.
5. Be conscious about fitness.
Working night shift tends can take a toll on BPO employees’ physical and mental wellbeing – unless you take measures to incorporate healthy living into your lifestyle. Just because you are working nights in a call center does not mean that your physical and mental wellbeing should be neglected. There are many 24-hour fitness centers that will allow you to exercise and stay in shape.
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